Welcome To SportHub

First Party: SPORTHUB
Second Party or subscriber: The sports venue / partner
1.the agreement is not renewable except with the written approval of SPORTHUB, and according to a new contract and with new conditions and new rates, and the second party must express its desire to renew in writing (60) days, at least – before the expiration date of this contract, according to a registered notification with acknowledgment of receipt sent to The mailbox of the first party or delivered by hand to him or his legal representative or sent to the private e-mail mentioned above expresses his desire, and in this case the first party reserves his right to accept or reject the renewal of the contract, and in the event that the second party wishes to terminate the contract before the expiry date of the contract A penalty clause is applied to oblige the second party to pay an amount0 Qatari riyals as shown in the eleventh clause on the termination of the contract.
2. If the second party does not notify SPORTHUB that he wants to renew the partnership agreement within the period and in the manner mentioned in the agreement, then the first party has the right, according to its absolute choice, either to renew the agreement automatically or terminate it after the end of its term.
3. Both parties agree and recognize that the grace period mentioned in the definitions is a suspended period, provided that the second party does not violate the terms of this agreement, complete the agreement term and achieve the desired goal of the agreement. If these conditions are not met, that period will be payable as monthly subscription value of 399 Qatari riyals.
4. The second party shall provide SPORTHUB, upon its request, with the information, documents and price lists that it may request, related to the operation of the page on the application managed by the first party and any other details related to the same.
5. The second party shall be solely responsible to pay any fines or violations that may occur as a result of violating the applicable Qatari regulations and laws.
6. SPORTHUB may not set prices that contradict or compete with SPORTHUB for its products, tools or services, and if this happens SPORTHUB has the right to stop the service for those products and warn and notify the first party, who shall find a remedy for the violation immediately within 24 hours of its occurrence.
7. The second party shall not give any other site, service provider or subcontractor a competitive advantage greater than SPORTHUB, and if this happens the subscription of the second party will be suspended immediately from the website, without giving causes.
8. If the violation is repeated more than once, and after the warning, SPORTHUB is entitled to suspend the service, terminate the agreement, and take any other precautions that SPORTHUB deems appropriate to protect himself and his visitors and users.
9. According to the approved work mechanism, the second party shall submit to SPORTHUB a report after the occurrence of any violation, infractions, disruptions, delays, and non-response to visitors and customers on site. This report shall be provided weekly, provided that it shall be a condition that entails transfer of the second party’s financial dues by SPORTHUB.
10. No amendment, alteration or annex to this partnership shall be valid unless it is made written and signed by both parties as part of their agreement
The services offered by SPORTHUB to subscribers on its platform may be suspended, until improvement of the subscriber performance and service quality, in the following cases:
11. The percentage of canceled orders, for reasons related to subscribers, is subject to the agreement between both parties.
12. The average time taken by the second party to respond to the request is subject to the agreement between both parties
13. The manual call and transmission between SPORTHUB call center and the subscriber, is subject to the agreement between both parties14. The percentage of customer contact (including: calls, chats, and emails) associated with the order, is subject to the agreement between both parties
15. The average time the second party takes to deliver the order to the driver is is subject to the agreement between both parties
16. The second party acknowledges and agrees that SPORTHUB may display material ratings, reviews, and links in social media posts made by customers related the order and store.
-SPORTHUB shall remove any reviews that it deemed to be explicit, offensive or insulting.
-The second party acknowledges that SPORTHUB is not obligated to remove or amend reviews.
-SPORTHUB has no obligation or liability before the store for any customer reviews.
-The second party must display SPORTHUB’s marketing materials immediately upon request from SPORTHUB (including, but not limited to, images, logos, offers and prices).-Display the advantage of the service provided by SPORTHUB to its customers by ordering through SPORTHUB.
-Place a logo on online and offline marketing tools as well as marketing campaigns.
The second party, subscriber and/or its employees and/or any other party that has a agreement with the stores shall not, under any circumstances, market their ordering services or other media, products, third party brands or special offers through SPORTHUB services or platform, drivers, delivery or any other functionality or product related to SPORTHUB., including, but not limited to, collateral printed on delivery boxes and bags such as flyers, and/or SMS digital marketing, or messaging platforms based on Data for customers through SPORTHUB.
To facilitate the ordering process, SPORTHUB shall provide the Second Party prior to start date (as specified in the Agreement) with access to the SPORTHUB system “application”, which the Subscriber shall use in an appropriate, practical and professional manner to execute all customers orders. The Software is licensed to Subscriber free of charge on a non-exclusive basis and is subject to the agreement between both parties The license can be renewed at the end of the initial term of twelve (12) months for subsequent periods of twelve (12) months or more, at the only SPORTHUB showroom.
The software remains the property of SPORTHUB at all times.
Subscriber shall take reasonable care of the software running on Subscriber’s equipment (including embedded and operational software, together with any new versions or updates of such software and/or any replacement software).
The second party may not copy, modify, reverse engineer or attempt to discover the source code of the software, except getting the prior written consent of SPORTHUB.
SPORTHUB reserves the right to periodically update the software on second party equipment.
The Second Party shall provide appropriate knowledge and training to his employees to be able to operate and maintain the Program in a diligent, efficient and accurate manner as SPORTHUB reasonably requires from time to time.
The Subscriber shall maintain the Program to ensure that orders can be received and processed.
The Store shall immediately inform SPORTHUB of any errors or corruption in the Program, and SPORTHUB shall be given access the Store at any time during normal business hours to check, maintain, repair, replace or remove the Software.
SPORTHUB shall be entitled to charge a reasonable fee for the repair or replacement of any software damaged due to the willful misconduct or gross negligence of the Store, such fees shall be deducted from the store due to SPORTHUB according to the monthly invoice.
The parties shall maintain complete and accurate records (and supporting documentation) of all issued summary reports and the due under this Agreement in accordance with generally accepted accounting principles applied on a consistent basis. The parties shall maintain such records for such period as may be required by applicable Qatari laws and regulations.
SPORTHUB shall send orders received from customers to the subscriber via the agreed dispatch method within the agreed period, to receive them through the agreed electronic links.
Within (30 minutes) from receiving the orders sent by SPORTHUB, the Store shall either confirm the orders, or notify SPORTHUB that it cannot fulfill it on time, or that any ordered items are not available to allow SPORTHUB to inform the customer.
Subscriber shall use its best efforts to ensure that during the time of store delivery to accept an order via the Program, the relevant items are delivered to Users in appropriate packaging, in any event, Subscriber shall give priority to any and all orders placed by SPORTHUB to ensure that such orders is ready within the specified time.
The Subscriber should always ensure that orders are handled by the appropriate driver to avoid orders being delivered to the wrong customers.
Subscriber shall put its best efforts to satisfy any request for refund or price reduction made by the customer due to store mistake or oversight.
If such refund or price reduction is granted by the Subscriber, it shall not affect the commission payable to SPORTHUB, which shall be calculated based on full original order price (ie regardless of any refund or reduction commensurate in price).
SPORTHUB can amend these Terms and Conditions from time to time (including but not limited to incorporating new legislation) upon 30 days prior written notice to the Store (for purposes of clarity, notice given to the Subscriber will be deemed given to each Store owned by him and / or managed by the subscriber).
SPORTHUB shall not abide by any terms, printed or otherwise, in the Advertiser’s Instructions if they are contradictory to SPORTHUB prices or specifications or any of the terms and conditions herein.
SPORTHUB is not liable for any good mistakes, either when required to modify online advertisements or when such changes are deemed necessary to meet our production requirements.
SPORTHUB is not liable for mistakes in the advertiser’s index.
SPORTHUB is not liable for delays in delivery and/or non-delivery if that circumstances beyond the control of the publisher is affecting the production or delivery in any way.
All invoices must be settled by the partner no later than (15) days from the date of the invoice.
All online advertising cancellations must be received 30 days prior the start of the contractual date, Or the full amount will be deducted from the Partner and this latter won’t be entitled to any refund.
SPORTHUB is not liable for delays in delivery and/or non-delivery if that circumstances beyond the control of the publisher is affecting the production or delivery in any way.
All invoices must be settled by the partner no later than (15) days from the date of the invoice.
All online advertising cancellations must be received 30 days prior the start of the contractual date, Or the full amount will be deducted from the Partner and this latter won’t be entitled to any refund.
Subscriber and his representative acknowledge that they have the right and authority to post any advertisement they submitted, and that they are fully authorized and licensed to use all content including, but not limited to, names and/or images of persons, living or dead, or objects, and trademarks, service marks, copyright, proprietary or proprietary materials, testimonials, included in any advertisement submitted by or on behalf of the advertiser and/or his representative.
They each jointly and severally agree to indemnify and hold SPORTHUB harmless against all losses, liabilities, damages and expenses of whatever nature arising from the copying, printing or publication of such advertisement.